Generals Terms of Business and Conditions of Booking1.
The Conditions of Booking are an integral part of the contract.
An accommodation contract is concluded as soon as the room is booked and confirmed.
The guest is not entitled to the provision of specific rooms. In the event that stipulated rooms are not available, the hotelier undertakes to make an effort to find an equivalent substitute in the hotel.
Oral agreements are only effective if they have been confirmed in writing.
Place of jurisdiction: Westerstede
Booked rooms are available to the guest as of 1:00 pm on the day of arrival until 11:00 am
on the day of departure.
The hotelier reserves the right to make booked rooms available to other guests after 8:00 pm, unless a later time of arrival was explicitly stipulated.
Payment can be made in cash, using an EC (Electronic Cash) card or in advance by means of bank transfer.
Package deals and special offers cannot be combined and cannot be booked successively.
The local customary tourist tax is not included in the prices.
Cancellation:Up to 7 days before arrival, guests can cancel free of charge. In case of cancellation in the 7 days prior to arrival, the guest has to pay 80% of the total price
Non arrivalIn case that the guest do not arrive, he pays the total price.
We recommend taking out travel cancellation insurance.
Out of consideration for all guests, no pets are permitted in the hotel.
Use of pool/sauna from 7:00 am – 7:00 pm. Use of the sauna upon request. The use of the sauna, solarium and the swimming pool is at your own risk. Children under the age of 12 may only be in the spa area and use the facilities under adult supervision.
Breakfast buffet as displayed.
Air conditioning is only available for an extra charge.
The remote control can be obtained at the reception desk against a € 20 deposit.
Only our generals terms of business and bonditions of booking are valid
All prices incl. VAT